Managed Network Services
A small business network has a lot of moving parts: an internet connection, a firewall, switches, wireless access points, and dozens of devices that all need to talk to each other securely. Most business owners don't have time to keep all of that updated, documented, and protected.
What "Managed" Means for Your Business
With traditional break-fix IT, you call someone after something stops working. With managed network services, we take ongoing responsibility for keeping your network healthy. That means fewer surprises, faster fixes, and one local contact who already knows how your network is set up.
What's Included
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Network monitoring: we keep watch on your key network equipment and internet connection so problems can be caught early. After-hours and emergency support is available at the same number, 618-606-4951.
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Updates and maintenance: firmware and security updates for firewalls, switches, and access points, applied in a planned way.
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Firewall and security management: configuring and reviewing your firewall rules, remote-access settings, and network segmentation (for example, keeping guest Wi-Fi separate from your business systems).
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Wi-Fi management: coverage, performance, and security of your wireless network.
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Documentation: an up-to-date record of your equipment, settings, and passwords stored securely, so your network never depends on one person's memory.
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Vendor coordination: working with your internet provider and equipment vendors when issues come up, so you don't have to.
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Help desk support: a direct line for your staff when something isn't working. Reach us by phone or email, and remote support is provided through LogMeIn.
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Recommendations and planning: honest advice on what to upgrade, when, and what it will cost.
Signs Your Business Needs Managed Network Services
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Your internet or Wi-Fi drops out or slows down, and nobody knows why.
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You're not sure when your firewall or router was last updated.
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Only one person (or no one) knows the network passwords and settings.
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You've added staff, devices, or space, and the network was never redesigned.
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You're worried about ransomware or other security threats but don't know where you stand.
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Your "IT person" is a busy employee doing it on the side.
Why Work With Teks4 You
Teks4 You Inc was founded by Neil Odle, who has more than 25 years of experience in information technology. You'll work directly with someone who has spent a career supporting users and engineering business systems, not with a call center.
We explain things in plain English, recommend only what your business needs, and give you clear pricing before work begins. Our services are offered as a simple monthly plan.
How We Get Started
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Network review: we look at your current equipment, configuration, and security. The network review is free.
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Plan and proposal: you get a written summary of findings and a recommended plan.
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Onboarding: we document your network, fix urgent issues, and set up monitoring.
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Ongoing management: we keep your network running, secure, and up to date.
Serving the Metro East
We provide managed network services to businesses in Madison County, St. Clair County, Clinton County, Montgomery County, Macoupin County, Sangamon County, and St. Louis.
Talk to a Local Network Specialist
We're available Monday–Friday, 7am-7pm. Tell us what's going on with your network, and we'll give you a straight answer about how we can help.
Ready to talk about your network? Call 618-606-4951 or email neil.odle@teks4you.com